Orientation

What happens during your orientation
Know your rights
Know your responsibilities
Checklist of what you need to bring

Our Orientation Program will help you adapt to living and studying in Australia. This is an exciting opportunity for you to make friends and prepare for the semester ahead.

What happens during your orientation?

Students attending the orientation program

You will need to report to the Charles Sturt University (CSU) Study Centre reception at 8:45 am on the first day of your course for orientation.

Your photo will also be taken on this day for your student identity card. Please remember to bring your passport for orientation as this will ensure the registration process runs smoothly.

During orientation program you need to ensure your enrolment details and personal details are correct. You will receive all necessary information required during your study at a CSU Study Centre.

The program includes workshops on library orientation, accessing computer laboratories, Overseas Student Health Cover (OSHC), visa requirements, accommodation options and other support services. Your course Timetable will also be provided to you during the orientation week.

You have an option of attending the Referencing and Writing workshops organised by the Student Coordinators.

You will be informed about CSU’s online learning environment called ‘my.csu’. This is a personalised area of the CSU website, which provides links to online services and facilities such as email, personal details, enrolled subjects, forums, student services information, online library and exam results.

You will be introduced to your Course Coordinators who will help you enrol into the specific subjects and assist you with academic counselling and study support wherever necessary.

You will meet with the Student Services staff who will provide you personal guidance on information regarding health insurance and other support services if required.

Other orientation activities include:

Introduction of each staff member & their role
Course information session
Health - All student visa holders must have Overseas Student Health Cover (OSHC). You will receive your OSHC card at the reception between 2-4 weeks after your course start date
Visa assistance - Information about visa extension and what you’ll need to do
Change of Address – Your responsibility on informing campus when you change your address in Australia
Accommodation options – inform you on range of accommodation available. Our college have full time Accommodation Coordinator who can assist you if you want to live with host families and residential student accommodation
University facilities and services – access to student services assistance, work placement assistance, course coordinators and social activities coordinators
University rules and regulations - Emergency procedures

You will be informed about your rights and responsibilities while studying at the CSU Study Centres:

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Know your rights

Know how to use our student support services
If you can apply for course credits
When your enrolment can be deferred, suspended or cancelled
What are our requirements for satisfactory progress in your course
What will happen if you want to change providers
How to use the complaints and appeals process

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Knowing your responsibilities

Satisfy your student visa conditions
Maintain your Overseas Student Health Cover for the period of your stay
Meet the terms of the written agreement with us
Inform us if you change your address
Maintain satisfactory course progress
If you are under 18, maintain your approved accommodation, support and general welfare arrangements.

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Checklist of what you need to bring

Your Passport
Your Offer letter from the University
If you are applying for a credit transfer, bring your certified copies of transcripts, course completion certificates and subject descriptions for the subjects studied
Pen and a notepad

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