Arriving in Brisbane

Hi there! Welcome to Brisbane!

On this page, you will find useful information to help you settle into Brisbane. Information on this page include:

Arriving at the Airport

Airport arrivals in Australia

Brisbane Airport Visitor Information Desk

In order to help you find your way to your accommodation, Study Brisbane has two Visitor Information Stands in the domestic and International Airport to assist you!

Two Australian Airport Ambassadors in their blue uniform standing to greet arrival passengers.

Brisbane Airport Ambassadors

Every day of the year, the team wearing distinctive royal blue shirts embroidered with “Airport Ambassador” can be found at Brisbane Airport, providing free assistance and information to passengers and visitors about airport services and ground transport. 

Brisbane Airport ambassadors can also help students with:

  • Looking for accommodation, car hire, attractions and information about all regions in Queensland.
  • The latest tourism information via the internet and maps and brochures, promoting local and regional attractions, hotels, ground transport.

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Leaving Brisbane Airport

Public transports in Brisbane, Australia.


AirTrain offers convenient services between the Airport, Brisbane City and the Gold Coast, as well as transfers between the Domestic and International Terminals.

AirTrain departs every 15 minutes during peak hours and runs between the following times:

  • Weekdays: 5.04am - 10:04pm
  • Weekends: 6:04am - 10:04pm

AirTrain also offers transfers between the Domestic and International Terminals for $5 per person.

Other rates apply for AirTrain services to other destinations. Kids aged 5-14 travel free between the Airport and City stations when accompanied by a paying adult (Terms and Conditions apply - see AirTrain website).

For more information about schedule and fare details, please check AirTrain.


Taxi ranks are conveniently located at both the International and Domestic Terminals.

  • At the Domestic Terminal, the taxi rank is located centrally in front of the terminal.
  • At the International Terminal, the taxi rank is located at the northern end of Arrivals on Level 2.

For more information please contact:
Black & White Cabs
Phone: 133222
Or visit Black & White Cabs

Yellow Cab
Phone: 131924
Or visit Yellow Cab

For more information about transport options, please visit Brisbane Airport.

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Using Public Transport in Brisbane

TRANSLink QLD is the single contact point for customers wanting information on public transport services, fares and tickets. To get around in Brisbane you must first purchase a GO Card, which can be used for public transport. This includes trains, buses and ferries. You can purchase a GO card from selected retailers and Queensland Rail stations, online or over the phone, and top up your card balance like a prepaid mobile phone whenever it suits you.

For fares, timetables, and more information, please visit TransLink.

Map Apps

A CSU Study Centres student using a map app on her phone

We suggest downloading these Apps on your smart phone. These free and easy Apps can assist you in planning your trip around Brisbane by inputting your location and destination to find the times and locations to catch the appropriate transport. These Apps are available on Apple and Google Play stores.


This free App will assist you in finding the schedules for Trains, Buses & Ferries.

Download: iPhone; Android

Google Maps

This free App will assist you in finding your location and routes to your destination.

Download: iPhone; Android

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How to Get to CSU Study Centre Brisbane

119 Charlotte Street, Brisbane QLD 4000


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Accommodation in Brisbane

Please refer to Student Accommodation in Brisbane


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